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| | | »I am fairly new to SNMP, and I purchased your MIB Browser at the recommendation of other engineers in my company that implement SNMP in our products. I have found the MIB Browser VERY intuitive and easy to use, and it has greatly aided my understanding of SNMP as a whole. I have mainly used it as a self-training tool to learn about SNMP in general, but also how our own products use SNMP. You guys are geniuses! I deleted the registry key for the MIB Compiler, and tried it again. This time it worked great. It now stores my settings when I shut the program down. Don't know why it didn't work before, unless there was something "left over" in the registry from when I ran the evaluation copy of the MIB Compiler (before I purchased the product). Thanks again for your help. I have to say that I am highly impressed with the level and quality of support I am receiving from MG-SOFT. It is unfortunate that you don't see much of those qualities any more... but you guys are the exception!« |
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| | | »Thanks again for your reply, I have updated the standard MIBs per your recommendation and confirmed that our private MIBs are compiled correctly, all that remains is to push our engineering team to update our private MIBs to correct the syntax errors contained in the original files.
This has been a great help and your quick and detailed responses are much appreciated.
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| | | »MG-Soft MIB Browser is one of my favorite packages to use, and I recommend it to my co-workers & customers... really fine product!« |
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| | »I downloaded the newer version, tested it, and have confirmed it fixes the problem. :-) Thank you for your prompt response and for all your help.« |
| |  |  Julie Flannery, Principal Software Engineer Avaya, U.S.A. |  | |
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| | | »We love MG-SOFT, we are currently using it in a large military communications project and have already recommended the product to our working partner General Dynamics to debug their equipment problems. P.S. Love the CD Burning pattern.« |
| |  |  Douglas Brain, Software Integration Manager BAE Systems, U.K. |  | |
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| | | »I received and installed the license without any problems. I just wanted to let you know that I'm very happy with the software. I'm very impressed by its quality and user-friendliness.« |
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| | | »Thank you for the quick responses and great support. Your replies have solved my problems.« |
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| | | »First of all, it's amazing to see how useful MG-SOFT's SNMP and MIB tools are for new-comers as well as for experts.« |
| |  |  Stefan Wallin, Senior Partner, OSS Business Manager Data Ductus AB, Sweden |  | |
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| | | »I was impressed with MIB Browser. It allowed my project team and I to address some shortcomings of another product we were using. I am no longer using the product but others on the project team are.« |
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| | | »I am very impressed with the way our quotation and order have been processed. I wish that some of our British companies could be as efficient and polite as you are at MG-SOFT.« |
| |  |  Yvonne Clarke, Purchasing Administrator EACS Ltd., U.K. |  | |
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| | | »I have used MG-SOFT for one thing and that is to check that our program sends SNMP traps and that the traps are correct. I used the MIB Browser to add our MIB and the SNMP Trap Ringer Console to check the traps. It was very easy to do what I wanted to do with MG-SOFT and I don't have any complaints of any kind, simply because I managed to do exactly what I wanted to do.« |
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| | | »One word: Brilliant! Very nice work. The editing directly in the table view makes life easier. The HTML export and PDF export are very nice ... I hadn't heard from MG-SOFT in a while and was a bit concerned, but now I know what you have been doing all the time. Very nice work!« |
| |  |  Alex Lindeijer, System Management Ericsson, Norway |  | |
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| | | »New WinSNMP binaries work well. The trap processing really is improved! My CPU used to go to 100% just receiving 10 traps per second. Now it handles hundreds of traps per second without any problem. We have been pleased with your products and your responsiveness to our questions and problems. It is clear that you have a competent team of developers and that your company is dedicated to providing quality products and customer support.
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| | | »I would like to take the opportunity of this email to mention the very good feedback I received from my technical team on the quality of your support. The answers you provided, the pertinence of your replies, and the waiting time were all very satisfactory. These are important factors helping us to move forward with Net Inspector.« |
| |  |  Christophe Guillaud, Group Manager Gemplus, France |  | |
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| | | »The MG-SOFT MIB Browser is very easy and intuitive to use, and it's very useful for my research. Because of the MIB Browser, my understanding process about SNMP went fluently. And the use of DOCSIS-specific MIBs and features are very handy.« |
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| | | »I have been a user of MG-SOFT's products for many years and I have found your products to be intuitive and very useful. I use your products in every aspect of my professional life from engineering complex network issues to explaining the ever evolving world of networking via my writing.« |
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| | | »I just wanted to let you know that I have received the MG-SOFT CD and Registration Key this morning. - Wow! I was surprised to see the package arrive at my desk so soon. (Faster than many orders placed here in the same country :-) MIB Browser Professional SNMPv3 Edition allows us to test the SNMP functionality of our own products as well as gathering statistics within customer networks. Thanks for such a powerful and stable application.« |
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| | | »I have been a user of the MIB Browser/Compiler/Trap Ringer for the past several years and without a doubt it is the BEST tool overall for MIB exploration. I consider it a "Must Have" for any Network Management Engineer.« |
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| | | »I am very impressed with the MG-SOFT suite. It is the best I have seen so far. If the code templates are what I hope they will be, your costs versus your competitors will be justified.« |
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| | | »I just saw one of my colleagues use it and I liked it so much that I got a license for myself. By the way, the MG-SOFT MIB Browser is a truly excellent piece of software and it is very popular here at Juniper Networks.« |
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| | | »Among all MIB Browsers I've seen, I love the MG-SOFT one. It is quite complete, it has all the latest features, support all kinds of SNMP requests, the interface is great, easy to use/understand and it is fast!« |
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| | | »This is a great product and it's about time I bought it... your product, especially the MIB Browser / Compiler has a very good reputation in our organization!« |
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| | | »I am a frequent user of the MIB Browser, in troubleshooting and analysis functions on a wide range of network equipment. I've only once had to contact support, and their answer to my problem was both immediate and accurate. I am pleased. Generally speaking, I like the product enormously, and I depend on it.« |
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| | | »Thanks for the Trap Ringer fix. A quick test shows that it does indeed work as expected. I will be performing additional testing and I'll report any difficulties, should I experience them. I appreciate the fast response on this issue as it impacted my ability to demo my SNMP agent. It's a pleasure doing business with MG-SOFT. Your response to my service requests has been excellent.« |
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| | | »I would like to praise your team regarding support and sales for prompt and efficient answers. I received great support during all time. It is very important for me to write it to you and I would like you to forward this to your managers too.« |
| |  |  Aloni Luz, Group Manager MIND CTI, Israel |  | |
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| | | »Thanks so much for the email and update. All these enhancements will help us tremendously in testing efforts. We do appreciate the fact that MG-SOFT considered our requests.« |
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| | | »All in all, we have been very happy with the product. We especially like the Compiler and its ease of use and flexibility.« |
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| | | »Our team has used MG-SOFT MIB Browser PE versions 7 and 8 for about two and half year time. This time has shown that this software is very useful and has been for great help to us. We have not encountered any misbehavior or long term reliability problems. It was easy to purchase the software. For the first we had some questions about using the software which questions were responded very fast by highly professional level. We want to express our greatest satisfaction to MG-SOFT MIB Browser product. It is in daily usage and we have become very delighted about its usefulness, robustness and reliability. We are very pleased with MG-SOFT products and the way MG-SOFT operates. We have recommended MG-SOFT in cases where we have been asked for an SNMP product supplier.« |
| |  |  Tapio Vuorela, Senior Test Engineer Nokia, Finland |  | |
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| | | »I have received your license, installed it and the product works fine. Its a great product, works very well. I have been recommending it to all my colleagues. Thanks for producing it.« |
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| | | »I am most enthusiastic about MG-SOFT's products in general and the combination MIB Browser / Compiler tool especially. They are quite useful to me in my SNMP work and I expect will be most helpful in training junior staff; particularly in our Quality Assurance Group.« |
| |  |  Bill Funk Pirus Networks, U.S.A. |  | |
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| | | »Thank you for your prompt response. You resolved the problem. As you stated, I needed to re-install the service pack after installing SNMP on the Win2K server. Great support. A great product with great support. Who could ask for more.« |
| |  |  Mike Archibald, Senior Test Engineer Road Runer, U.S.A. |  | |
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| | | »I develop custom software modules for automation of network management tasks, including monitoring and configuration. I use your product to research device agent behavior at the atomic level (discrete gets / sets). Thus far, I have only used basic features, including the MIB Browser, MIB Compiler and trap monitor. My experience has been nothing short of complete satisfaction. Congratulations to your team on building a great product!« |
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| | | »Your support help is one of the reasons I had Siemens purchase the SNMP Software Development Lab software. Your help in the past has been great and I look forward to continuing to work with you in the future.« |
| |  |  Thoss Spitnale, Senior System Test Engineer Siemens ICN, U.S.A. |  | |
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| | | »Thank you very much for your rapid and helpful response, such a level of service is rare in my experience and should be praised. I sincerely hope to find your support service as efficient should the need arise to call on them.« |
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| | | »Ah, now I understand. Thanks for the clarification.
A further note: To date I have been impressed with the prompt response from the support group at MG-SOFT. Keep up the good work!
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| | | »I am very happy with the software, it seem to be useful for most of the purposes we intended to use it for. I am particularly happy with the ability in the MIB Explorer to compare two releases of a MIB definition, this make it easier for us to discover what has been changed when a new MIB definition is released.« |
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| | | »I just wanted to say how impressed I am with the MIB Browser / Compiler product. I've been using the demo version and recently purchased a number of licenses for our group. The product is well designed, easy to use, intuitive and actually does what it claims to do.« |
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| | | »I've used your Windows based product for years and have not found anything better.« |
| |  |  Roger Zenker, Network Management & Application Services Wells Fargo Bank, U.S.A. |  | |
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